Support
We're here to help.

Questions, bugs, or an air fryer you'd like added? A real person reads every message.

✉️Email ussupport@friedontime.online

My cook came out under or over done.

Times are a starting point. Tap how it turned out after each cook and the app tunes future times to your fryer. Always check food is piping hot and cooked through. Use a thermometer for meat, poultry and fish.

My air fryer isn't listed.

Open Settings, then My air fryers, and tap Add your air fryer. Enter its wattage from the box or the plug label, and the app scales times to it.

The scanner won't open.

The packaging scanner needs a real camera, so it does not work on the Simulator. On an iPhone, tap Scan the packaging on the Convert screen. You can always type the time and temperature by hand.

The widget or Siri shortcut is empty.

Pin at least one cook as a favourite in the app first. Then add the widget, or say 'Start my last Fried on Time cook'.